Karen H. Garcia

President

 

KHG Consulting, LLC (WBE, DBE, ACDBE and HUB certified)

 

 

KHG Consulting, LLC provides strategy and planning advisory and implementation services to help customers improve their technology business process results. Karen Garcia, KHG Consulting President, has 25+ years of IT experience in all phases of application development, infrastructure and implementation of cost-effective technology solutions in the Oil & Gas, Software, Transportation and Food Supplier/Warehousing industries and was one of six appointed by the City of Houston, Mayor Parker to sit on their IT Task Force. Services include, but are not limited to, Business Service Management (BSM) strategic planning, development, and implementation of IT Infrastructure Library (ITIL), Project Management (PMBOK) and IT Governance (COBIT, Sarbanes, HIPAA, Safe Harbor) best practices. Additional services include best practices and implementation in the disciplines of: Enterprise Architecture, Portfolio and Resource demand management, Financial management, Vendor Relationship management, and Service Costing. Also, acquisition integration best practices and implementation, Business requirements and process re-engineering, Policy and procedure definition and development, Program and project management, Software Product design, development, pricing and marketing, and Staffing assistance.

 

 

Karen Garcia, is an accomplished program executive with an extensive portfolio of success and increasing responsibility at $2.5B BMC Software, contributing to new efficiencies and growing revenues, profits and market share. She has solid experience in developing and directing services, process improvements, customer relationships, and program and product rollout. She is a strategic planner skilled in identifying untapped growth and process improvement opportunities. Relied upon as a trusted advisor and business advocate, Karen is a talented communicator with demonstrated ability to forge strong business alliances and is dedicated to delivering superior customer service. As Principle Product Director of BMC's ITBM suite of products, Karen was responsible for driving strategy, planning, marketing, pricing and requirements for BMC’s IT Business Management suite which includes: Demand and Resource Management, Financial Planning and Budgeting, Supplier Lifecycle Management, Governance Risk and Controls, and Service Cost Management. Previous to this position, as IT Chief of Staff, Karen led the strategy, definition, and implementation of IT internal business management practices including Demand and Resource Management, Vendor and Asset Management, Financial Management, SOX governance, Organizational Training, and Communications and Marketing.